This page lists the official business identity and customer support details for TIVD. The same information appears across the footer and policy pages.
OUR IDENTITY
Legal Business Name: 1052 UNIVERSITY BLVD LLC
Store Name: TIVD
Physical Business Address: 3802 Brampton Island Ct N, Jacksonville, FL 32224, United States
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles). These hours align with order review, United States delivery questions, returns, payment questions, and product-information support.
HOW TO REACH US
Current Support Email: info@tivd.shop
Business Phone Number: +1 (971) 398-4811
For order help, include the order number and checkout email. For a damaged or incorrect wall shelf, attach photographs of the product, all included components, and the parcel.
WALL SHELF QUESTIONS
Before ordering, customers may ask about shelf dimensions, wood material, finish, edge profile, bracket format, mounting components, package quantity, installation considerations, or care guidance. Support refers to published specifications and cannot determine unseen wall construction or select site-specific structural fasteners.