Terms of Service

This website is operated for TIVD by 1052 UNIVERSITY BLVD LLC. By visiting tivd.shop, browsing products, placing an order, or contacting support, you agree to these Terms of Service and the policies published on this website.

Use of the Website

Customers agree to use the website for lawful shopping and support purposes only. You may not misuse checkout functions, submit false information, interfere with website operation, attempt unauthorized access, copy protected content, or use the site in a way that harms TIVD, service providers, or other customers.

Customer Information

Customers are responsible for providing accurate order, billing, shipping, email, and phone information. A complete delivery address is required for successful shipment. TIVD is not responsible for delays caused by incomplete addresses, incorrect ZIP codes, inaccessible delivery locations, or customer-provided information that cannot be verified.

Product Information

TIVD works to describe shelf material, dimensions, wood tone, edge profile, bracket style, mounting hardware, quantity, care notes, and package contents clearly. Minor color differences may occur because of photography, lighting, display settings, or natural wood grain variation.

Product Use and Installation

Products are intended for ordinary wall display or light storage according to the product description. Customers are responsible for checking wall type, using appropriate tools, following installation guidance, and avoiding misuse that may damage the wall, shelf, brackets, or stored items. Product pages should be reviewed for dimensions, hardware, and included parts before purchase.

Orders, Pricing, and Availability

Orders are subject to acceptance, inventory availability, payment authorization, fraud review, and fulfillment status. TIVD may cancel or refund an order if payment cannot be confirmed, inventory becomes unavailable, order information appears inaccurate, or a website error affects product information or pricing. Prices are shown in USD unless otherwise stated.

Payments

Payments are processed through Shopify Payments or other checkout methods shown at checkout. TIVD does not store full payment card numbers. Billing information must match the selected payment method, and failed, pending, disputed, or high-risk payments may delay or cancel an order.

Shipping, Returns, and Refunds

Shipping, returns, refunds, and payment handling are governed by the related policies on tivd.shop. Customers should read these policies before placing an order. If a conflict appears between a product page and a policy page, contact info@tivd.shop for clarification before ordering.

Intellectual Property and Third-Party Services

Website copy, product images, layout elements, and brand materials may not be copied, sold, reused, or published without permission. Shopify, payment providers, shipping carriers, and other third-party services may also apply their own terms when their services are used.

Updates and Contact

TIVD may update products, prices, content, and policies as needed. For questions about these terms, contact info@tivd.shop.